UsageTap Support

We’re here to keep your usage data reliable

Open a support ticket

Email support@usagetap.com.

Target Response times

  • Critical issues

    Production outages, data integrity concerns, or billing interruptions get an initial response in under 1 hour.

  • High priority

    Authentication problems, API degradation, or dashboard errors receive a reply within 4 business hours.

  • Standard

    Configuration questions, feature requests, or usage guidance are answered within 1 business day.