UsageTap Support
We’re here to keep your usage data reliable
Open a support ticket
Email support@usagetap.com.
Target Response times
Critical issues
Production outages, data integrity concerns, or billing interruptions get an initial response in under 1 hour.
High priority
Authentication problems, API degradation, or dashboard errors receive a reply within 4 business hours.
Standard
Configuration questions, feature requests, or usage guidance are answered within 1 business day.